Founded in 1988 as Bates & Associates by two leading nurse entrepreneurs, we have been continuously owned and operated by nursing executives. We expanded our services in 2003 under the leadership of Karen K. Kirby, RN, MSN, NEA-BC, FACHE, FAAN with the goal of providing our clients with a continuum of services to meet their special needs.
Because we are healthcare professionals who have held executive level nursing and hospital operations positions, our clients and candidates are also our colleagues. Our ultimate goal is to support our colleagues in shaping exceptional healthcare leadership teams. Teams that take the lead in ensuring safe, high quality patient care. And, teams that are committed to positive patient and family experiences and the best possible outcomes.
We believe that the best way to achieve this goal is through long term relationships. We measure our success by clients who return for multiple engagements and multiple services. The better we know an organization the better equipped we are to meet their needs. We particularly enjoy working with an organization to conduct a comprehensive organizational assessment, place both interim and permanent leaders, and then provide consulting and coaching services to ensure the success of candidates placed.